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Shipping & Returns

We use Australia Post to ship all orders. Most orders will ship same or next business day. In some cases we may need to confirm delivery address before shipping.

ORDERS WITHIN AUSTRALIA - Click here for more info

Standard Parcels and Letters will take between 2 and 6 days depending on destination
Express Parcels and Letters will take between 1 and 3 days depending on destination

Tracking
No tracking is provided for Standard Letters
All Standard and Express Parcels and Express Letters will have a tracking number provided

INTERNATIONAL ORDERS - Click here for more info

International Economy Parcels and Letters will take between 10 and 15 days to arrive
International Standard Parcels and Letters will take between 6 and 10 days to arrive
International Express Parcels and Letters will take between 2 and 4 days to arrive to major metro areas

Tracking
No tracking is provided for any International Economy Parcels or Letters
Tracking is included with International Standard and Express post Parcels

REFUNDS

We will replace or refund (less original shipping cost) any faulty product. 
We may require the part to be sent back to us for testing. In this case we will provide a pre paid return label by email

RETURNS & EXCHANGES

If you wish to return or exchange a working part we will provide a full refund less original shipping cost. Return shipping is at your expense

Email us at info@pedalpartsaustralia.com
Return address is PO BOX 6031 LAKE MUNMORAH NSW 2259